ace364 Terms and Conditions

Ace364 is an internationally licensed online gaming platform serving users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between ace364 and its users.

Key terms used in this document are defined as follows:

• "ace364" or "Platform" – Refers to the ace364.app website and all of its services.
• "Member" or "User" – A person who is registered on ace364 and holds an active account.
• "Service" – All games, betting, payment, and support features available on ace364.
• "Turnover" or "Wager" – The total amount wagered in a game.

These Terms and Conditions apply to all ace364 services, bonuses, promotions, and user accounts. ace364 reserves the right to amend these terms at any time.

To open an account on ace364, you must register with accurate and complete information. Each person may only operate one account. Opening multiple accounts is a direct violation of ace364's rules.

• The name, mobile number, and date of birth provided at registration must be accurate.
• Your account password must always be kept confidential and must not be shared with anyone.
• The member is solely responsible for all activity on their account.
• ace364 reserves the right to request identity verification (KYC) from any member at any time.
• If any information is found to be false, the account may be immediately closed.

Members must be 18 years of age or older to use ace364's services. Account registration by minors is strictly prohibited.

• You must be at least 18 years of age at the time of registration.
• ace364 may request a national ID or passport for age verification at any time.
• Operating an account on behalf of a minor is also strictly prohibited.
• Any account found to be operated on behalf of a minor will be closed and all balances may be forfeited.

Deposits and withdrawals on ace364 are simple and transparent. The key rules are outlined below:

• Deposits must be made only from a payment account registered in your own name.
• Account verification may be required before a withdrawal can be processed.
• Payments from third-party accounts are not accepted.
• If a suspicious transaction is detected, ace364 reserves the right to place a hold on withdrawals until the investigation is complete.

Ace364 offers a variety of bonuses and promotions. Each bonus has its own terms, which are clearly stated on the offers page.

• The applicable wagering requirement (typically 20x–30x) must be met before any bonus can be used.
• Multiple accounts cannot be used to claim the same offer.
• Bonus balance cannot be withdrawn directly; it becomes withdrawable only after the wagering requirement is fulfilled.
• ace364 reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is proven, the account may be suspended.

All games on ace364 are powered by a fair and impartial RNG (Random Number Generator). Every outcome is entirely random and independently determined.

• If a technical error occurs in a game result, ace364 reserves the right to void that round.
• In the event of a network issue during betting, ace364's server logs will be considered final.
• In Live Casino games, the dealer's decision is final.
• Official match results are used for Sports Betting.
• ace364 reserves the right to withhold payment for winnings obtained by exploiting software or system errors.

The following activities are strictly prohibited in order to maintain the security and fairness of ace364's services:

• Operating multiple accounts under the same person.
• Using automated software, bots, or scripts to play games.
• Using ace364 for money laundering or any form of illegal financial transactions.
• Unauthorized access to another member's account or any attempt at hacking.
• Deliberately exploiting bugs or vulnerabilities in the ace364 system.
• Claiming a bonus or promotion using false information.
• Harassing or attempting to harm other members.

Ace364 takes the protection of members' personal information extremely seriously. The ace364 Privacy Policy forms an integral part of these Terms and Conditions.

• Members' personal data is never sold to third parties.
• All data on ace364 is protected with SSL encryption.
• Information may be disclosed to authorities when required by legal obligation.
• Members can view and update their personal information via Account Settings.

To learn more, visit ace364's Privacy Policy Read.

Ace364 believes gaming should be purely for entertainment. We encourage all members to play responsibly and within their limits.

• ace364 offers the option to set deposit limits on your account.
• A temporary self-exclusion (account lock) option is available.
• If signs of gaming addiction appear, the ace364 support team is available to help.
• Members may request permanent account closure at any time.

To learn more about responsible gaming Go Here।

Ace364 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• In the event of a serious breach of the Terms and Conditions.
• If registration using false information is proven.
• If fraudulent or suspicious activity is detected.
• For legal reasons or by order of a regulatory authority.

Members may request account closure at any time through the support team. If a valid balance remains, the opportunity to withdraw it will be provided.

Ace364 may update these Terms and Conditions at any time as needed. Members will be notified of any changes via email or platform notification.

• The effective date of any updated terms will be clearly stated.
• Continuing to use ace364 after any changes means you accept the updated terms.
• If a member objects to any term, they may close their account.